Privacy Policy

1. Introduction

Welcome to EchoBits. We are a premier technology solutions provider based in Sri Lanka. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software services. We respect your privacy and are committed to protecting it through our compliance with this policy.

2. Information Collection

We collect information that you provide directly to us through our contact forms, project request portals, and service enrollments. This includes:

• Identity Data: Name, job title, and company name.
• Contact Data: Email address, phone number, and physical office address.
• Project Data: Technical requirements, business goals, and budget considerations you share with us.
• Technical Data: IP address, browser type, and location data collected via standard web analytics.

3. How We Use Your Data

In the Sri Lankan tech ecosystem, trust is paramount. We use your data specifically for:

• Providing requested software development and consultancy services.
• Improving our platform's user experience based on your interaction.
• Sending project updates and administrative notifications.
• Legal compliance with the Personal Data Protection Act (PDPA) of Sri Lanka.

4. Data Security

We implement industry-standard security measures including AES-256 encryption for data at rest and SSL/TLS protocols for data in transit. Your project documentation and source code are stored in highly secure, access-controlled environments.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by EchoBits. If you wish to exercise these rights, please contact our Data Protection Officer at info@malsoftbits.com.